We provide one-to-one guidance and support for people male or female, who have suffered from poor outcomes or botched cosmetic surgery procedures.

We understand how distressing, isolating, and overwhelming it can feel when surgery doesn’t go as expected — especially when you’re unsure of your rights, what steps to take next, or who to turn to. That’s where we come in.

 

What We Do

 

 

                                                          We help cosmetic surgery patients:

​

• Understand their rights after a failed or harmful procedure

• Know who to report the surgeon or clinic to, including relevant regulatory bodies

• Draft complaint letters to surgeons, clinics, and regulators on your behalf

• Navigate the system with step-by-step, compassionate support

 

If your complaint isn’t resolved by the clinic or surgeon, we can refer you to trusted medical negligence solicitors — whether you're looking for no win, no fee options or a traditional fee-paying service.

 

Why We’re Different

 

This is a personal service, not a call center or automated form. We work closely with each client, taking time to understand your story, your surgery experience, and what outcome you need — whether that’s a refund, a revision, an apology, or legal action.

Our mission is to empower and support those who’ve been let down, mistreated, or harmed by the cosmetic industry.