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Refund Policy
A legal disclaimer
The Harley Cosmetic Surgery Advocacy (HCSA)
Effective Date: [Insert Date]
At HCSA, we are committed to providing a high-quality and personalised service to all clients. Please read our refund policy carefully before proceeding.
1. Initial Consultation
Once your initial consultation has taken place — whether via phone, video, or in writing — no refunds will be issued, regardless of whether further services are pursued.
2. Commencement of Work
Once any service work has begun (including research, advice, document preparation, or referral handling), no refunds will be given. This reflects the time and expertise already invested.
3. Exceptional Circumstances
In rare cases of genuine administrative error or a service failure on our part, we may consider offering a partial refund at our sole discretion.
If you have any questions about this policy, please contact us: